Shipping Policy
TrendSensei Shipping Policy
Last updated: October 2025
Welcome to TrendSensei! We’re committed to providing you with a smooth and reliable shopping experience from checkout to delivery. Please review our shipping policy below to understand how and when your orders are delivered.
Order Processing
-All orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email.
-You will receive another notification once your order has shipped.
-During high-volume periods (such as holidays or sales events), processing times may be slightly longer.
Shipping Rates & Delivery Estimates
We offer standard and express shipping options to best fit your needs.
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
-Standard Shipping: 5–10 business days
-Express Shipping: 2–5 business days
Delivery times may vary depending on your location and carrier availability.
International Shipping
TrendSensei currently ships to most international destinations.
-International shipping rates will be calculated at checkout based on destination and weight.
-Please note that customs fees, import taxes, or duties may apply, and these are the responsibility of the customer.
Order Tracking
Once your order ships, you’ll receive a shipping confirmation email with a tracking number.
You can use this number to monitor your package’s delivery progress on the carrier’s website.
Lost or Damaged Packages
TrendSensei is not responsible for lost or stolen packages marked as “delivered” by the carrier.
If your order arrives damaged, please contact us immediately at support@trendsensei.com with your order number and photos of the item and packaging — we’ll be happy to help resolve the issue.
Address Accuracy
Please double-check your shipping address before completing your purchase.
We cannot guarantee changes or cancellations after your order has been processed.
Contact Us
If you have any questions or need help with your order, reach out to our support team:
📧 Email: support@trendsensei.com
🕒 Hours: Monday–Friday, 9 AM–6 PM (EST)